Terms & Conditions

Terms & Conditions

Please read these terms carefully before using this website, or before making a booking at Menlyn Boutique Hotel.

Legal Notices

The material and information contained in this site is provided by Menlyn boutique Hotel, its subsidiaries, affiliates and related entities as a service to its customers and may be used for information purposes only. By using this site, you, the user are bound by the following terms and agree to abide by them:

This site contains valuable trademarks owned and used by Menlyn Boutique Hotel to distinguish its services and products. These trademarks and related properties are protected from copying and simulation under national and international law and may not be reproduced, copied or otherwise used without the express prior written permission of Menlyn Boutique Hotel.

The information, text, graphics, images, sounds, links and all other information and software published or otherwise contained on this site are the exclusive property of Menlyn Boutique Hotel and, except as specifically provided for herein, may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means, whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Menlyn Boutique Hotel.

The capabilities of this site and the information contained herein is without any warranty of its performance, accuracy, completeness, merchantability, good and workmanlike service or fitness for any particular purpose, and the user of such information agrees to waive any and all warranties with respect to same. Access to this site and use of the information contained herein and/or the use of a credit card or other debit device or the creation of any liability or obligation in connection with the access to or use of the site is at the user’s sole risk. By proceeding to access and/or use this site and the information contained beyond this page, the user hereby acknowledges and agrees to the terms of usage set forth herein, assumes all risk of such usage and hereby waives any and all liabilities and damages which may arise out of or is in any way connected with the user’s access to or use of the information.

Menlyn Boutique Hotel, their Directors, Offices, Employees, Representatives and Agents, are not liable for any loss or damage whatsoever to any user howsoever arising.

In the event you do not agree to the foregoing terms of usage, you are not authorized to access or use the information contained in the site and you must exit from this site with immediate effect. Please note that users who choose to send Internet E-Mail messages to Menlyn Boutique Hotel do so entirely at their own risk.

Online Bookings: Terms & Conditions

INTRODUCTION

This agreement governs your use of this internet website and constitutes an agreement between yourself and Menlyn Boutique Hotel.

DEPOSITS & PRE PAYMENTS

When making reservations online, the booking will be secured by entering your credit card details at the time of making the reservation. The reservation will be guaranteed on the express understanding that payment will be made by debiting the aforementioned credit card as per our cancellation policy. In the event that the reservation is cancelled, the following applies:

Cancellation less than 7 Days forfeit the full accommodation account

Cancellation 7 – 14 Days forfeit 75% of the accommodation account

Cancellation 15 – 21 Days forfeit 50% of the accommodation account

Cancellation 22 – 30 Days forfeit 25% of the accommodation account

Should a reservation be cancelled within the above mentioned dates, the deposit, together with all ancillary charges and taxes related thereto, will be forfeited as per the percentages above.

Payment on arrival is required at the hotel, should the accommodation not have been prepaid- unless a prior signed agreement has been negotiated. All major credit cards are accepted. You shall make good and be responsible for any damage occasioned to the Hotel which is as a direct result of your actions, irrespective of whether such damage is caused by your negligence, gross negligence or wilful conduct.

GENERAL TERMS & CONDITIONS FOR RESERVATIONS

Menlyn Boutique Hotel may, in its sole and absolute discretion, confirm a booking in writing.

By making this booking, you warrant that you are over the age of 18. In the event that you are under the age of 18, please contact the Hotel to make booking arrangements. Menlyn Boutique Hotel accepts no liability for any booking made by persons under the age of 18 and the legal guardian of any minor making such booking shall be held responsible for any and all charges related thereto.

The parties to the contract are you and Menlyn Boutique Hotel. You may not transfer and/or on sell any of the accommodation booked through this website to any third party unless the prior written consent of the Hotel is obtained.

Menlyn Boutique Hotel accepts no liability for the accuracy and/or completeness of the information provided unless same is as a result of gross negligence or wilful misconduct on the part of Menlyn boutique Hotel. It is recorded that the rate may change from time to time and the rate quoted in respect of an on-line booking is the rate available at the date and time of making the online booking. Menlyn boutique Hotel records that the rate quoted in the on-line booking may change on notice and by agreement with you. In the event that you wish to extend your stay, the rate offered to you for such extension may be different to the rate quoted at the time of making the on-line booking. Please note further that, should you reduce the period of your stay, then the rate applicable to such shorter period may, at the Hotel’s discretion, be different to the rate quoted for the original on-line booking.

Menlyn Boutique Hotel may apply minimum length of stay restrictions over weekends, long weekends and peak dates. Rooms and rates are subject to such restrictions and may change at any time without prior notice.

Menlyn Boutique Hotel records that the website may from time to time be subject to routine enhancements, maintenance and upgrades and accepts no liability for any error and/or miscommunication that may occur at such time.

The trademarks, text, logos, images, diagrams, pictures and like information (“the information”) contained on the website are the property of Menlyn Boutique Hotel and protected by copyright. You may not copy and/or use the information unless the express prior written consent of Menlyn Boutique Hotel has been obtained.

Menlyn Boutique Hotel accepts no liability for any loss or damage to your computer or interception or use of credit card information as a result of computer virus, bugs, tampering or unauthorised intervention of the Menlyn Boutique Hotel website or any other cause beyond the reasonable control of Menlyn Boutique Hotel.

This agreement shall be governed by South African law and the guest submits to the jurisdiction of the South African courts in respect of any issue that may arise from this agreement.

CHECK IN & CHECK OUT TIMES

Please note that check in time is from 14h00 and check out is at 10h00. Late check-out is subject to room availability and a surcharge. Positive identification in the form of a passport, driver’s license or ID book for South African residents will be required at check in.

ASSOCIATIONS OR GROUPS

When making a reservation online as part of an Association or Group, payment will be made by debiting the aforementioned credit card for the full stay’s accommodation.

TRAVEL AGENTS & TOUR OPERATORS

This booking requires a credit card.

FIT Reservations Terms and Conditions contained in the Menlyn Boutique Hotel agreement will prevail for reservations processed via our online mechanism. For your guests’ convenience please note that check in time is from 14H00 and check out is at 10H00. Later check out is subject to room availability and a surcharge. Positive identification in the form of a passport, driver’s license or ID book for South African residents will be required at check in.

WI-FI

Being able to stay connected to the internet when on the move has become a very important aspect of travel. As such, we offer high speed fibre internet on our property so that you can enjoy unlimited access.

Menlyn Boutique Hotel provides all visitors with free and unlimited wireless internet access with the expectation that guests will utilize this service in a lawful, responsible and professional manner.

This free internet access is not refundable and / or transferrable and cannot be redeemed for any other services or cash.

Although Menlyn Boutique Hotel strives to have all of its services available 24/7, we cannot guarantee the availability of these services, and will not be held liable in any way with regards to loss or damage caused by or arising from making use of the wireless internet access or the interruption or unavailability of this service.

This free internet access offer can be, and the sole discursion of Menlyn Boutique Hotel, amended or withdrawn at any time.

LEGAL QUERIES

Should you believe that we have not adhered to this policy, please contact us so we may pursue the matter to satisfactory conclusion, within commercially reasonable parameters.

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